Same-day diagnostic for $89, credited back when you book the repair. 30-minute on-time guarantee, or $100 off your invoice. A real human answers — even at 2am on a Sunday.
Three out of four new Bluecrew customers come to us after a bad experience with someone else. Here’s what we hear on every intake call.
The dispatcher said “between 2 and 4” on Tuesday. You took the afternoon off. Nobody came. Nobody called. By Friday you’d hired someone else.
Once they had the panel open, suddenly “there was more to it.” You paid because the system was already half-disassembled. You felt stuck. You were.
Same part, same failure, two months later. They blamed the unit. You paid again. Turned out it was a sloppy install — but proving it was your problem.
We built the operation around the appointment window — not the other way around. Smaller service radius, more trucks, GPS tracking the customer can see in real time. The result is the only on-time guarantee in the metro that we actually pay out.
Most homes have three trades on speed dial. We’re trying to make it one. Every Bluecrew tech is dual- or triple-licensed.
AC repair, furnace service, full system replacements, heat pump installs, ductwork, IAQ.
FROM $89 DIAGNOSTICLeak repair, drain clearing, water heater installs (tank + tankless), repipe, fixture upgrades.
FROM $99 SERVICE CALLPanel upgrades, EV charger installs, whole-home surge, generator hookups, troubleshooting.
FROM $119 SERVICE CALLMost home service plans cover one system. The Bluecrew Total Home Plan covers all three — HVAC, plumbing, and electrical — with priority dispatch, no diagnostic fees, and 15% off every repair across the board.
Average member saves $612 in year one. And the membership transfers if you move within our service area.
See full plan details →$29/month or $299 paid annually (save $49)
“Booked online at 9pm on a Sunday. Tech showed up Monday morning at 8:02 AM — two minutes inside the window. Diagnosed the failed capacitor in 15 minutes, had the part on the truck, cool air by 9am. This is how it’s supposed to work.”
“Had a furnace and a water heater quit within a week of each other. Bluecrew sent ONE tech who handled both jobs in a single visit. Two systems, one invoice, one warranty. My old setup would’ve been three different contractors and a month of chaos.”
“They were 38 minutes late once. I didn’t even have to ask — the dispatcher called me, apologized, and the $100 credit was already on the invoice when the tech arrived. I’ve literally never had a contractor do that.”
Your appointment is a 60-minute window. If we’re more than 30 minutes late, $100 comes off your invoice automatically — before we even get out of the truck. No begging, no “manager review,” no exceptions for weather or traffic.
Stack that with our lifetime workmanship warranty on every install, manufacturer warranty on the equipment (10-12 years parts on Carrier/Trane/Daikin), and a 100% satisfaction promise — and you’ve got the most ironclad service guarantee in the metro.
When you book, you get a 60-minute arrival window. If the tech hasn’t knocked on the door by the end of that window plus 30 minutes, $100 is automatically credited to your invoice. You don’t need to ask, complain, or file anything — the dispatch system flags it and our office applies the credit before the tech leaves. We paid out 41 of these credits last year. We’d rather pay them than break the promise.
$89 covers the trip out, the 60-minute window, and a full systems check on whichever piece of equipment is acting up — HVAC, plumbing, or electrical. You get a written flat-rate quote before any repair work begins. If you approve the quote, the $89 credits against the repair total (so the diagnostic is effectively free).
Yes. Every Bluecrew tech holds at least two trade licenses, most hold three. Our 11 senior techs are dual-master (HVAC + plumbing or HVAC + electrical). It means one truck, one invoice, one warranty — and no “not my department” when the leak under the water heater turns out to be a wiring issue.
Yes — 365 days a year, including Christmas. We staff our after-hours line with our own techs on rotating on-call, not a national call center. After-hours service has a $149 trip charge (also credited if you book the repair).
0% APR for 18 months on jobs over $4,000 (Wells Fargo or Synchrony, approval in 5 minutes). Longer terms with low APR available on full system replacements over $10K.
Federal background check + 5-panel drug screen before the first ride-along, re-screened annually. You get a photo + bio of the assigned tech via text 60 minutes before they arrive.
Same-day diagnostic for $89, credited when you book the repair. 30-minute on-time guarantee. Real human in 90 seconds.