Three states, eighteen years, zero scratched hardwood floors that didn't get refinished on our dime. Friendly. Professional. Efficient. That's the whole pitch.
Most moving stories don't start at 8 AM on move day. They start at the third quote that doesn't match the first, and end with a couch leg the wrong shape on a Tuesday in a new kitchen.
You get an estimate. Three guys show up. Suddenly it's "the stairs," "the wrapping," "the long carry." The check is four hundred dollars heavier than expected and the dispatcher is on lunch.
Day labor, contractors, whoever the foreman called that morning. Nobody on the truck has been with the company longer than the new dishwasher in the kitchen they're packing.
Your dresser has a fresh gouge. You call. You get voicemail. You email. You get a PDF that requires notarization and "documented purchase price" for a piece your aunt left you in 1998.
Three words. We measure ourselves against them on every job, every claim, every Google review.
Every mover is a W-2 employee, background checked, drug tested at hire, and put through six weeks of in-house training before they ride solo. The lead on your job has minimum three years tenure with us.
USDOT 3214567. MC 1098765. AMSA ProMover. BBB A+ for nine consecutive years. Certificate of insurance to your building manager within two hours. We do the boring parts so you don't have to.
Our average two-bedroom apartment takes 4 hours and 12 minutes door to door. Our average four-bedroom house takes 8 hours and 40 minutes. We share the math because we built our whole pricing on it.
A fair comparison to the two-truck shop on Craigslist and the national van line. Different jobs, different price, different week of your life.
No stock photos. No "team" page filler. Every one of them has carried a piano up a stairwell this year.
Came from a piano restoration shop in Salem. Knows the weight balance of an upright vs. a baby grand by feel. Has moved 1,400+ pianos. Lost zero.
Started as the office dispatcher in 2015. Now runs every multi-day OR-to-ID corridor route. Will text you a photo of your stuff in the truck before she pulls out.
Tom's youngest. Grew up loading the family truck on weekends. Currently training under Marco for piano certification. Cannot legally drive the box truck yet. He's working on it.
If your move involves art, antiques, or a wine cellar, Renee is on it. Former gallery handler. Hand-wraps everything. Refuses to use newsprint near anything with a frame.
Drives the 26-footer on every cross-state job. Hasn't taken a sick day since 2019. Keeps the trucks cleaner than his pickup. Asks before he turns the radio on.
The person you actually talk to when you call. Handles every COI request, every certificate of insurance, every "can you come a day earlier?" Returns voicemails inside 90 minutes.
Hourly when it's simple. Flat-rate when it's far. White-glove when it deserves it. No upsells once we're on the truck.
Two-mover crew, fully equipped truck, blankets and shrink wrap for furniture. Two-hour minimum.
Cross-state or multi-day moves quoted flat-rate after a free in-home or video walkthrough. The number you sign is the number you pay.
For art, antiques, instruments, wine cellars, and the kind of homes where every piece has a story. Renee leads every job.
Pulled from Google, BBB and our own follow-up surveys. Names and cities are verified. The full set is on our Google profile.
"They wrapped a 1920s upright Steinway that I inherited from my grandfather and got it from a third-floor walkup to a basement studio without a single new mark on it. Marco found two old scratches I didn't even know were there and pointed them out before they loaded."
"My husband and I were nervous about the long-distance move. Dana texted us a photo of the loaded truck before she pulled out of Portland and called when she got to the Boise warehouse. We knew where our stuff was the entire time."
"The quote held. That's all I wanted. Three previous movers added 30-40% on the day. Northbound came in $40 under their estimate because the elevator wait was shorter than expected. I almost cried."
"Renee packed our art collection — eleven pieces, four of them oils — in custom crates. Every one arrived perfect. The notes she taped to each crate so we knew which wall they go on were a small miracle."
"They moved my mom into assisted living. She was anxious. The crew sat with her for ten minutes before they touched a box, asked which photos she wanted to ride in the cab with them. That's not normal. I tipped 30%."
"Mike drove our stuff from Portland to Coeur d'Alene in a snowstorm. Got to us a day early. Was wearing the same Northbound polo and the same calm look the whole time. Hire these people."
I started Northbound out of a single 16-foot truck and a rented storage unit on NE Sandy. The first year I moved 41 families. Forty of them tipped. The forty-first sent me a Christmas card.
Eighteen years later we have nine trucks across three states, twenty-six full-time employees, and the same rule we started with: if I wouldn't trust this crew with my own mother's things, they don't ride.
My son Thomas works here now. My daughter Mia runs the Seattle dispatch. We're not the biggest moving company in the Pacific Northwest. We're trying to be the one your aunt recommends without checking with you first.
Every move comes with these five guarantees, in writing, on the day you book. If we miss any one of them, the move is on us.
If yours isn't here, call (503) 555-0142 or text the same number. Yolanda picks up.
Spring and summer slots fill 8 weeks out. If you're moving between May and August, call this week and we'll lock the date before the calendar closes.